Freight and Handling

First: Charges

The charges listed below are for the Israeli post office's registered first class air mail, and include insurance.
For orders up to US$ 50, $20 will be added.
For orders between $51 and $100, $28 will be added.
For orders between $101 and $200, $38 will be added.
For orders over $200, 15% of the total order will be added.

Second: Informing you

When Sunbula confirms your order, we will tell you your total amount including air mail charges. Sunbula needs to receive payment in full before it can send out your order.

Third: Delivery time

Sunbula ships registered airmail to ensure safe delivery of your purchases. Overseas mail takes around 2 weeks. If an item is out of stock allow an additional four-to-six weeks for delivery. Express mail delivery is also available against additional charge (according to weight). For inquiries please send Sunbula an email.

Fourth: Returns and exchanges

If you want to return an item, please include a detailed explanation of the reason for the return. Also please specify if you would like an exchange. Otherwise Sunbula will refund you the amount of the item either by U.S. dollar check or by your credit card. Please mail the package back to Sunbula within a week of receipt, properly packaged, insured and postage paid to:
Sunbula, 1 David Remez, P.O. Box 8619, Jerusalem 91086, Israel

If you need any additional information about the postage and returns, please contact Sunbula.org by email.